Privacy Policy

Brown's Tree Service LC

Effective Date: January 1st, 2025

At Brown's Tree Service LC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our tree care services.

INFORMATION WE COLLECT

Personal Information

We may collect the following personal information when you contact us or request our services:
• Name and contact information (phone number, email address, mailing address)
• Property address where services are to be performed
• Payment information for billing purposes
• Service preferences and project details

Website Information

When you visit our website, we may automatically collect:
• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

HOW WE USE YOUR INFORMATION

We use your information to:
• Provide tree care services including pruning, removal, pest control, and mulch services
• Schedule appointments and communicate about your service needs
• Process payments and maintain billing records
• Improve our services and customer experience
• Send service reminders and follow-up communications
• Comply with legal and regulatory requirements

INFORMATION SHARING

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, scheduling software, etc.)
• Legal Requirements: When required by law, court order, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our customers or others
• Business Transfers: In connection with a merger, acquisition, or sale of our business

DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Secure data storage and transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Employee training on data protection practices

COOKIES AND TRACKING

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:
• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookie settings through your browser preferences.

YOUR RIGHTS AND CHOICES

You have the right to:
• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where applicable

DATA RETENTION

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for tax and business purposes as required by law.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

CHILDREN'S PRIVACY

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

CONTACT US

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Brown's Tree Service LC
841 NW Tyler, Topeka, KS 66608
Phone: (785) 379-9212
Email: Brownstreeservice@sbcglobal.net
Website: https://brownstreeservicelc.com/

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.